About Us

Mission Statement:

To provide the highest quality care to our patients

Image depicting about us

Chichele Road Surgery

Chichele Road Surgery in Cricklewood provides the highest quality healthcare to our patients in the Cricklewood NW2 catchment area.

This surgery website will help us to keep all our patients up to date with news and information about our practice.

Safe Surgery

We are proud to be a safe surgery for everyone in our community.

In recognition of the barriers to healthcare access faced by people in vulnerable circumstances, including migrants, we commit to protecting the human right to health.

We will take steps to ensure that everyone in our community may fulfill their entitlement to quality healthcare.

In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services.

Mindful of our duties to uphold equality and human rights law, we will implement patient registration policies which do not discriminate based on race, gender, sexual orientation, immigration status or any other characteristic.

Supported by the Safe Surgeries initiative, we will ensure that our staff understands the specific barriers faced by migrants in vulnerable circumstances and that they are empowered to mitigate these barriers, where possible. We will ensure that a lack of identification or proof of address, immigration status or language do not prevent patient registration.

As a member of the Safe Surgeries community, we will endeavor to support other Safe Surgeries and, where appropriate, provide feedback to Doctors of the World UK to support the development of the network.

If you wish to register please speak to a member of staff who can help and support you with the process of registration.

Registration

It is quick and easy to register with a GP using our simple online GP registration form. Whether you are new to the area or have never registered with a GP practice before, there is usually no need to come to the practice to complete your registration and no proof of address is required. We are a local GP Practice and have a catchment area for home visiting purposes, but we welcome patients from outside our practice boundary.

online registration image
Image of woman sitting in wheelchair at computer screen

Accessibility Needs

We want to get better at communicating with our patients and ensure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.

 Accessibility

 Disability Access

 Accessibility Needs Form

Meet our Team

Our doctors, nurses and all our other staff are dedicated to offering a professional service.

SEE OUR TEAMS PAGE

Meet the team
5 start new reviews practice

See Our Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Alternatively, if you've had a bad experience we'd also like to know. Please contact us and let us know how we can improve.

Practice Information

Parking

There are several dedicated disabled car parking spaces available immediately outside the front entrance of the surgery, please inform the reception team.

Disabled Access

The surgery has been specially designed to make it easier for disabled patients to visit. There are no steps at the entrance of the building giving patients easy access. Due to fire regulations, we do have heavy fire doors, however if you have trouble opening these please ask reception for assistance as they are always happy to help.

Patient Group

Chichele Road Surgery has a successful Patient Participation Group (PPG). You can find out more here

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice. 

SEE OUR RESULTS

Care Quality Commission

Our overall CQC Rating was:
REQUIRES IMPROVEMENT

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

We are currently working with the CQC inspection team with the help from Brent CCG to address the last CQC report. We will welcome back the CQC team in the new year for our follow up having now addressed all the concerns.

SEE THE FULL REPORT